There exists an opportunity with our client Orange Business Services, the job requirements are detailed below. Request you to kindly go through the Job description and reply to this email with your CV if you wish to apply for the same. Please feel free to contact me at 080 – 4123 6782 or mail me at vivek@acumenindia.net for any further information. Please feel free to forward this email to any of your acquaintances.
The Client: Orange Business Services
Position Title: Technical Consultants Nortel Voice.
Experience: 5+yrs in Nortel support
Location: Mumbai, India
Profile Requisites:
Job Responsibility:
• Ensure Proper Documentation of the Site, i.e. Process wise documentation
• Ensure Proper storage of documentation and housekeeping
• Inventory Management
• Prompt complaint handling in order to ensure SLA’s
• Ensure Backups for all components are stored and archived as per policy
• Proactively Follow up and ensure resolution of cases in co-ordination with seniors and onsite FMS team
• Ensure Proper escalation of technical/HR related issues to the seniors
• Installation of PRI, Agents, and other add move changes in Nortel Meridian,
• Add Move changes in Verint Logger
• Ensure proper monitoring as per the available tools onsite.
• Ensure compliance with the Daily Check List.
• Experience on Dialer maintenance will be a plus.
• Troubleshooting of Nortel 81C
• Patch installation
• System diagnosis, reinstallation, conversant with Nortel NTP’s and Nortel Solution search
• Installation of DS1/ E1 cards, troubleshooting Passport issues
• Willing to work on a 24*7 Rotational shifts
Manadatory Skills /Qualification:
• Nortel Voice exp
• Nortel SCCS, CS1000S/CS100M, Meridian 61C/81C/11C, Symposium TAPI, Symposium web client, CS1000 Voip implementations, Verint Logger Maintenance
About The Client: Orange Business Services (formerly Equant) is a fully owned subsidiary of France Telecom and provides network and information technology business services in over 220 countries and territories. Orange Business Services combines the collective expertise of Equant, Orange, France Telecom and its affiliates to help make business @ the best that it can be. Its service menu includes Global IP services, including LAN-to-LAN interconnections, WAN connectivity, dedicated Internet access, data transport, and virtual private networks. Orange also provides network design and integration, and Web site and application hosting
Orange Business Services serves 3,750 multinational customers including providing two-thirds of the top 100 multinationals with IT and data services. Orange Business Services is the world’s largest seamless voice and data network operator. Orange Business Services has a Mobile phone networks in 17 countries with 86 million + customers use Orange mobile services, including 8 million business users.
About Acumen: Acumen Infinite Solutions Private Limited (On the Web www.acumenindia.net) is a focused end to end “Hiring Solutions provider” across industries, providing scalable Hiring Solutions and HR consulting to IT and Non IT companies. Acumen Infinite is an association of young, technically proficient and like minded individuals. The drive and dedication of the team brings Acumen Infinite close to a 24×7 service
Thanks & Regards,
Vivek
Tel : 080-41236782
Acumen Infinite Solutions (www.acumenindia.net)
#203, 2nd Floor, President Chambers, Hayes Road, B’lore.